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Feedback
Your Feedback Matters
At Hailsham Medical Group, we're committed to providing you with the highest quality care - every visit, every time.
Your feedback is essential in helping us understand what we’re doing well and where we can improve. Whether you’ve had a positive experience or suggestions for how we can serve you better, we’re here to listen.
We’d love to hear from you. If you’ve recently visited us, please consider leaving a review using one of the options below.
Friends & Family Test
We welcome feedback to tell us what we are doing right and what we can improve.
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
Google Reviews
Share Your Experience on Google
Your voice makes a difference. If you’ve visited Hailsham Medical Group, we’d be grateful if you could take a moment to leave us a review on Google.
Your feedback helps us:
- Understand what we’re doing well
- Identify opportunities to improve
- Help other local patients find trusted care
Whether it’s a kind word about a team member, praise for our services, or suggestions for how we can do better - your opinion matters.
NHS Reviews
We welcome all feedback - whether it’s about your appointment, the care you received, or the way our team supported you.