slide 1

Please note that the flu vaccination programme for 50-64 year olds announced by the Government is subject to vaccine availability.  Further clinics will be arranged when stocks allow.


Due to the increasing cases of Coronavirus and rising numbers of patients entering the surgery without a booked appointment or prior arrangement (as clearly stated on our front door notice), we have had to make the decision to revert back to having our front door locked.  If you have a booked appointment, or an arrangement with the surgery, for example, to collect a document, please approach the surgery where a staff member will attend to you.

For all other queries please DO NOT attend the surgery. You will be asked to return home and telephone the surgery with your query. You also have the option of contacting the surgery using ‘Engage Consult’- our online platform for asking the surgery questions.

Please place all prescription requests and samples through our letterbox.

We understand that it is difficult to get through on the telephone at present. We are putting measures in place to rectify this. Please bear with us whilst these improvements are being implemented.

For useful information on contacting your GP remotely please watch this video.

COVID 19 UPDATE - Guidance from Public Health England.

Following the change in Government advice 12.03.2020, anyone who is feverish or has cold/flu like symptoms that are becoming more significantly unwell please stay at home and call 111.  Otherwise please continue to self isolate and call 111.  If you are mildly unwell please use the online services for 111 advice.  Only ring 111 if your symptoms are deteriorating.  For the latest information please visit:

Only enter the surgery if you have an appointment.  Please put prescription requests and samples through the letterbox

Engage Consult

With Covid-19 meaning we can only see patients in the surgery if absolutely necessary, we'd urge you to use Engage Consult, our online consultation system to tell us about your problem and request medical advice, or ask an admin question.

We’ll respond usually within 3 hours if the request is submitted before 12 midday on our usual practice working days.  This short video will explain more about Engage Consult.

At the moment, demand may mean this could take longer so please don’t contact us until the following day if we haven’t responded to you, unless you are getting worse.

PLEASE NOTE any digital image submitted as part of an online consultation will be stored within your clinical notes.

How to sign up for Online Consultations

How to send an Online Message

A Guide for Carers

An information pack has been produced for over the over 70's who are self-isolating. It can be downloaded here.

The pack contains:

· A home environment checklist

· Useful contact details

· Tips to keep in mind if you are diabetic

· Tips and hints about eating

If you are able, please register for online services using the NHS app. In addition, please ensure the surgery has your up-to-date mobile phone number.

Welcome to Hailsham Medical Group 

Welcome to the website of Hailsham Medical Group, a General Practice Surgery located over two sites in Hailsham, near Eastbourne in East Sussex, England.

This surgery website is used to present all of our patients with up-to-date news and information about our practice. We will keep it current with any developments and other details that we feel are relevant to you.

Hailsham Medical Group is part of your NHS, and with this website we aim to provide up to date, and accurate details regarding the surgery (staff, appointments, news), and helpful information with queries that you may have (repeat prescriptions, treating common illnesses).

In our contacts section, you will find contact details for the surgery itself, as well as for some related NHS facilities in the Sussex region.

Community Connectors

Community Connectors works in partnership with GP Practices across Hastings & Rother, and Eastbourne, Seaford & Hailsham, supporting you to improve your health and wellbeing.

We help you to develop personalised and practical solutions to everyday issues.

Read about how we can help you here

Southdown Mental Health


(Site updated 23/11/2020)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website