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Due to a misleading news bulletin, we are experiencing a high level of queries regarding the Covid booster.

Currently these are not available in Hailsham from any GP Surgery.

We have not yet been informed by the NHS when we will receive any Covid booster vaccines.

Please therefore bear with us in these confusing times.

We will contact you directly to arrange your booster vaccines.

Please do not telephone or visit the surgery to seek further information. Updates will be posted on our website.

15th September 2021

Urgent Update: National blood specimen bottle collection supply disruption 

 NHS England has issued an urgent directive instructing GP practices and hospitals that due to the current national shortage of blood specimen bottles all but clinically urgent testing must be halted until 17th September’ 

 This means that we will have to postpone some of the blood test appointments already booked in order to ensure that we have a sufficient supply of blood specimen bottles for patients who need them most urgently.  

 We will be contacting any patients who are affected by this situation and will ensure that their appointments are rebooked as soon as possible.  

 Thank you for your patience and understanding 

Aug 31st 2021

Visiting Your GP Surgery

 We respectfully ask that you follow this guidance and thank you for your cooperation:  

  1. Continue to wash your hands, use alcohol hand sanitizer, wear a face covering in our surgery buildings and keep your distance from other people.  
  2. Please only attend the surgery after discussion with staff.  
  3. Please only attend if there is no possibility that you have COVID-19 infection 
  4. If you have any symptoms of COVID-19 (cough, fever, loss of sense of smell or taste, headache, sore throat, muscle aches, cold symptoms, diarrhoea etc), you must do a proper PCR test and await the result before going out into the community. Lateral flow tests (instant tests) are only for screening for people with no symptoms.  

Welcome to Hailsham Medical Group 

Welcome to the website of Hailsham Medical Group, a General Practice Surgery located over two sites in Hailsham, near Eastbourne in East Sussex, England.

This surgery website is used to present all of our patients with up-to-date news and information about our practice. We will keep it current with any developments and other details that we feel are relevant to you.

Hailsham Medical Group is part of your NHS, and with this website we aim to provide up to date, and accurate details regarding the surgery (staff, appointments, news), and helpful information with queries that you may have (repeat prescriptions, treating common illnesses).

In our contacts section, you will find contact details for the surgery itself, as well as for some related NHS facilities in the Sussex region.

Engage Consult

With Covid-19 meaning we can only see patients in the surgery if absolutely necessary, we'd urge you to use Engage Consult, our online consultation system to tell us about your problem and request medical advice, or ask an admin question.

Any clinical requests submitted before 8am, will be dealt with the same day within surgery hours (8am-6:30pm). Any admin queries submitted before 10am, we aim to reply within 24 hours. This short video will explain more about Engage Consult.

At the moment, demand may mean this could take longer so please don’t contact us until the following day if we haven’t responded to you, unless you are getting worse.

PLEASE NOTE any digital image submitted as part of an online consultation will be stored within your clinical notes.

How to sign up for Online Consultations

How to send an Online Message

A Guide for Carers

Are you struggling with your mental health?  Click here to download information about Health in Mind, the free NHS Talking Therapies service for all East Sussex residents over 18.

The up-to-date opening hours for the Sexual Health Clinic are:

Sexual Health Clinic

Community Connectors

Community Connectors works in partnership with GP Practices across Hastings & Rother, and Eastbourne, Seaford & Hailsham, supporting you to improve your health and wellbeing.

We help you to develop personalised and practical solutions to everyday issues.

Read about how we can help you here

Southdown Mental Health


(Site updated 20/10/2021)
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