Important Notice for Patients
Clinical Practice Medical School Students
This surgery is working in partnership with the Brighton and Sussex Medical School. As part of their training, students will attend some clinical appointments to gain practical experience in the treatment and care of patients. If you would prefer not to have students present during your consultation or to speak with you whilst you visit your GP, please let a member of staff know. Your care will not be affected by your decision.
Applicable September 2021 to July 2022
We use an "Advanced Access" method of appointment making which allows variation of availability according to demand.
In short, we have two types of appointment - Urgent ones that cannot wait until the next available slot and routine appointments, which seems to suit patients and staff alike. You will be asked if your need is urgent or routine. If it is urgent we will see you on the day that you call us. If it is routine then you will be offered the next free appointment onwards.
If we cannot fit you in with the doctor of your choice and you want to be seen on a particular day, you may be offered an appointment with one of the other doctors working that day. Please phone early in the morning if you need to be seen the same day. You may be asked to call back if we are particularly busy.
Whatever your reason for contacting us please ring (01323) 848494.
Automated telephone booking - Please select "option one" to enable automated booking of appointments at any time of the day and night.
You will need to enter your date of birth (eg 24 07 48 for 24th of July 1948) and one of the telephone numbers that we have on our system for you to proceed. PLEASE NOTE - AUTOMATED BOOKING IS CURRENTLY DISABLED DUE TO COVID-19 RESTRICTIONS
Online booking of appointments - see Online services page
or use the NHS app PLEASE NOTE - ONLINE BOOKING IS CURRENTLY DISABLED DUE TO COVID-19 RESTRICTIONS
Appointment Text Reminder Service
Our practice will send you appointment reminders by text if we have your mobile telephone number on record. You may cancel your appointment when you get the text reminder by replying with the word Cancel. If you wish to reschedule your appointment or provide any other information to the surgery you must make a follow up telephone call.
As this is a completely automatic system, any message other than Cancel will not be actioned.